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TERMS & CONDITIONS

PRIVACY POLICY

ON-TIME GUARANTEE OFFER

appointment time, due to our own delays, the customer is entitled to a $1 discount for each minute of delay. The maximum savings available 0through this promotion is $100. This offer is only available for the initial call-out and cannot be combined with any other plumbing- related offers. This offer’s applicability is at our discretion. This offer may be changed or withdrawn without prior notice. Customers who accept this offer agree to the terms and conditions indicated herein. Customers are urged to contact us directly if they require any information or have questions about this offer. The conditions of this offer are binding and cannot be modified except by a written agreement.

SAME DAY SERVICE OR IT’S FREE OFFER

The “Same Day Service or It’s Free” offer is only applicable if it is explicitly mentioned on the front page of this Agreement. If the “Same Day Service or It’s Free” offer is applicable, the Contractor guarantees to commence the Works on the same day the Customer contacts the Contractor, or the service is free of charge, excluding the Callout Fee. The “Same Day Service or It’s Free” offer applies only to Works requested between 7:00 AM and 12 PM (AEST) on Mondays to Fridays, excluding public holidays as defined by the Public Holidays Act 2010 (NSW), or at any time between December 23 and January 14 of the following calendar year, during the holiday period.

GET $100 OFF OFFER

To redeem the "Get $100 Off" offer, customers must mention the code “Get 100 Off” to their plumbing technician at the time of booking. This offer is valid only on services booked Monday to Friday during business hours (7:00 AM - 3:30 PM) and is applicable to orders exceeding $750. The offer cannot be combined with any other discounts or promotions. The offer is subject to availability and may be modified or cancelled at any time without prior notice. Additional terms and exclusions may apply. For full details, please contact us.

$0 CALL-OUT FEE OFFER

This “$0 Call-Out Fee” offer applies to customers who request a service and agree to receive a price for the necessary work. The offer includes a remission of the regular call-out cost, which is typically charged for assessing the customer’s service requirements. To waive the call-out cost, customers must accept the offered price and complete the specified service. The offer is valid for all services and is not restricted to certain types of labour. If the customer declines the supplied price or decides not to proceed with the advised service, the regular call-out cost will apply. This deal is valid during regular business hours, Monday through Friday, from 7:00 a.m. to 3:30 p.m. It is not suitable for emergency after-hours employment. This offer cannot be used with any other promotion, discount, or special offer unless specifically mentioned. We have the right to amend or discontinue this offer at any moment without prior notice. We make the final judgement on whether or not this offer is applicable, and we evaluate every case individually. Customers accepting this offer agree to the terms and conditions indicated herein. Customers are advised to contact us directly with any questions or for clarification on this offer. This website is owned and operated by XCEED SERVICES PTY LTD. License 470657C A.B.N 31679758957.